About Charleston Telecom Solutions
We're a locally owned and operated telecom company, built on the belief that small and medium-sized businesses deserve enterprise-quality communication tools with local, personal support.
Experience
Our Story
Charleston Telecom Solutions, LLC was founded in Summerville, South Carolina with a mission to bring modern, enterprise-grade phone and communication technology to businesses of all sizes across the Charleston area. With over 15 years of industry experience, our team brings deep expertise to every installation, migration, and support call.
We saw too many local businesses stuck with outdated, overpriced phone systems from national carriers who offered no real local support. When something broke, they were on hold for hours. When they needed customization, it cost a fortune.
We built CTS to be different. We're a local company. When you call us, you reach a real person who knows your system. When something needs hands-on attention, we come to you. We treat every client like a long-term partner, not just an account number.
Today, we serve hundreds of businesses across Summerville, Charleston, Goose Creek, Mount Pleasant, and throughout the greater Charleston area region — providing hosted VoIP, AI call management, network infrastructure, fiber cabling, and more.
What Sets Us Apart
We're not a national carrier. We're your local telecom partner.
No Runaround Support
- Call us and reach a real tech
- We know your system specifically
- On-site visits when needed
- Fast response times
Transparent Pricing
- No hidden fees
- Month-to-month options
- Clear, itemized invoices
- No surprise charges
HIPAA-Ready Solutions
- Business Associate Agreements available
- Encrypted voice and data
- Compliant call recording options
- Healthcare-specific configurations
Service Area
While our headquarters is in Summerville, we serve businesses throughout the greater Charleston area and beyond. Remote support capabilities allow us to assist customers statewide.
Charleston Telecom Solutions understands the unique compliance requirements of healthcare organizations. We offer HIPAA-compliant VoIP configurations, Business Associate Agreements, and guidance for healthcare practices navigating telecom compliance.