Customer Portals
Access your CTS portals below. Select the portal you need.
Programming Portal
portal.charlestontel.comManage your phone system settings, extensions, call routing, auto-attendant, voicemail, and more. Full control over your hosted VoIP configuration.
- Extension management
- Call routing & ring groups
- Auto-attendant / IVR
- Voicemail settings
- Call recording
- Business SMS
Billing Portal
pay.charlestontel.comView and pay your invoices, manage payment methods, review billing history, and update your account information.
- View current invoice
- Pay online securely
- Billing history
- Update payment method
- Download statements
- Account information
Allsio
ai.charlestontel.comAccess the Allsio portal to manage your virtual receptionist prompts, call flows, transcripts, and AI settings.
- AI prompt management
- Call flow configuration
- Call transcripts
- AI performance analytics
- Voice settings
- Integration settings
Need Help Logging In?
If you've forgotten your credentials or are having trouble accessing a portal, our team is here to help.